Legal

Act on Specified Commercial Transactions

特定商取引法に基づく表記

Act on Specified Commercial Transactions

Last updated 25-05-2023

Act on Specified Commercial Transactions

Company

GIG-A Co., Ltd.

Representative

President and CEO Raul Allikivi

Address

Global Business Hub Tokyo

3F, Otemachi Financial City Grand Cube, 1-9-2 Otemachi, Chiyoda-ku, Tokyo, Japan

100-0004

Telephone 03-6555-5265

Contact

support@gigabank.jp

*If you are using spam mail settings or your email is restricted to specified domains only, please allow reception from @gigabank.jp.

Subscription Fees

Amounts shown for each eligible plan

Membership Fee: 990 yen (incl. tax) /month

Other Fees borne by the Customer

Communication charges for using the application

Communication charges for using Internet

(Prices can vary depending on the customer’s service provider)

Payment Method

Withdrawal from a deposit account opened in the customer's name at an affiliated bank

Payment Period

The initial payment will be due on the service start date, and the following payments will be due on the same day of each month (or the next business day in case the date falls on a bank holiday).

Service Time

Available immediately after initial payment.

Refund Policy

Due to the nature of the product, refunds are not possible.

Automatic Renewal

This service is automatically renewed each month. To stop the automatic renewal and cancel your membership, go to your GIGA app Profile page and follow the "Cancel" procedure. In order to cancel you must bring your account to a zero balance. Canceling your GIGA account will also cancel the services linked to it.

Please note that no refunds are offered even if the membership is canceled in the mid-month.

Operating Environment

Please ensure your device meets the following recommended requirements

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Recommended device requierments are as follows.

*Some devices are excluded.

Android

9.0 or later

iOS

14.0 or later