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Manual Tester

Manual Tester

Level:

Mid-Senior

Location:

Remote, Japan

About GIG-A:

はじめまして /hajimemashite/ 'nice to meet you'

We are a financial technology company that makes banking easy in Japan. GIG-A helps customers open a local bank account, manage everyday spending and transfer money.

About your role:

Your mission as a Manual Tester is to improve the quality of our product so that our users can have an error free app experience.

Objectives of your role:
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Ensure the quality and reliability of our product.

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Create and maintain QA process & documentation including test plan, test cases, reporting.

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Conduct (free/structured) testing in different environments.

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Work with the team to detect any issues as early as possible.

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Detect parts of the application that are prone to breaking.

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Analyze bugs, testing process, results and implement continuous improvement.

Daily and monthly responsibilities:
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Review, analyze product specifications, flows, systems; prepare test plan, manual, automated test cases (freestyle testing will be also part of your duties), execute them and report results in Jira.

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Identify bugs, defects, improvements, feature gaps, analyze, report them and openly participate in finding solutions from which customers will gain the most.

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Support the development and processing of our product. Work collaboratively with cross-functional teams such as developers, product owners, and technical support team to identify and resolve issues. Help troubleshoot issues.

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Meet critical deadlines and deliverables, while maintaining the flexibility needed to ensure the success of the product.

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Search, learn, and familiarize yourself with current testing trends. Discover and implement new technologies that yield a competitive advantage.

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Collaborate across multiple ethnic cultures via Slack, Jira comments, Confluence documents, and frequent video conferences.

Team and Culture:

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Born global and born remote
We are nomads with the world as our home. We demonstrate with kind actions that every employee belongs to our 一門 /ichimon/ 'clan'.

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We are our customers
It's personal, because we have lived through the pain of the underbanked. We empathise with our customers and adapt to their feedback.

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Bring choices to the table
We are proactive in seeking out challenges and opportunities. We are transparent in communication and propose multiple courses of action to deliver a solution.

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Become a learning machine
We continuously upskill to achieve freedom of manoeuvre with our team and to triumph over challenges.

Required skills and qualifications:

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2+ years of experience as a tester with mobile applications.

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You have meticulous attention to details and how to break things mindset.

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Fluent English is a must.

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Japanese, Vietnamese/Indonesian (L2 or above) are highly desirable.

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You are motivated by the impact that your work has.

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Experience working with Jira, testing tools. Experience with automation frameworks like Selenium, JMeter, or similar frameworks would be an advantage.

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Familiarity with Agile frameworks.

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Experience in testing banking mobile applications would be a huge advantage.

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You are a confident communicator. Communicating with teammates, collecting requirements, describing test cases, way of execution, results, demoing work in progress, and providing updates are integral parts of your work.

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You have a self-starter mindset: you enjoy working in a fast-paced team where you can take the initiative. You are autonomous and independent, but you also know when to collaborate with the rest of the team.

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You are a risk-taker: you’re not afraid of challenges, and you think being questioned on your assumptions and decisions helps you grow.

What we offer:

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Continuous learning environment.

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Improve your skill-set.

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Trust and freedom.

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Supportive and highly skilled team members.

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Great culture of transparency and openness.

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Opportunity to make a real impact in customers’ lives.